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This webinar provides a paragraph-by-paragraph explanation of the entire CAA Rental/Lease Agreement, including the provisions required to comply with AB 1482 (the Tenant Protection Act of 2019), which imposed rent caps and just cause eviction restrictions on most properties in California.

The Rental/Lease Agreement is at the heart of the landlord-tenant relationship, so it’s crucial that you understand what provisions are included and what they mean.

Topics covered in this webinar include:

• Revisions to the form of CAA’s Rental/Lease Agreement Addenda for 2023
• AB 1482 Single Family Homes and Condos Exemption
• AB 1482 Applicability of Rent Caps and Just Cause
• AB 1482 Owner Move In Provision
• AB 1482 Denial of Entry – Just Cause for Eviction
• Disclosure of Owner and Agent for Service of Process
•  Rent Payments
• Security Deposits - renting to roommates, increasing deposits for existing tenants
• Prohibitions: Marijuana, smoking, pets, grills and more
• Incorporation of Separate Addenda (Water Conservation, Unlawful Activity, Political Signs, etc.)
• Attorney Fee Provision
• Mandatory Disclosures: Bed Bugs, Flood Hazards, and Megan’s Law

Speakers:
Monica Deka, Compliance and Legislative Counsel, California Apartment Association
Heidi Palutke, Education, Policy and Compliance Counsel, California Apartment Association

On-Demand Cost: $55 Member or $95 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$95.00

Member Price

$55.00

Effective January 1, 2020, AB 1482 requires most landlord in California to make significant change to how they do business. This webinar explains the rent control and just cause provisions of the law and provides a step by step guide to compliance including:

• Determining if your property is subject to AB 1482
• Which disclosures must be served to tenants
• Calculating Rent Increases under the 5% +CPI cap
• Determining if you tenants are protected by just cause
• Setting policies for adding new tenants to a unit
• Renewal/termination options at the end of the initial year of tenancy
• Renewal/termination options for tenants protected by Just Cause

Speakers:

Ninder Grewal, Policy and Compliance Counsel, California Apartment Association
Stephanie Shirkey, Senior Policy and Compliance Counsel, California Apartment Association


Original Broadcast Date: January 2022
On-Demand Cost: $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.

Qualifies for 1 unit CCRM Continuing Education Credit for current CCRM Certified Individuals.
 
Non-Member Price

$89.00

Member Price

$49.00

The number of residents 60 years of age or older has increased over the past decade. When renting to seniors, managers must confront common problems affecting the elderly, such as physical and mental health disabilities, suspected abuse, and eviction concerns. As the resident population ages, it is important to prepare Property Owners and Managers to meet their specific needs in order to cultivate a healthy landlord-tenant relationship.

This webinar will cover:

• Age/Housing Discrimination
• Physical and Mental Health Issues
• Death of a Resident
• Suspected Elder Abuse
• Resources
• Reasonable Accommodations 
• Live-in Aides 
• Hoarding

Speakers:

Puneet Singh, Managing Partner, PKS Law Group, P.C.
Marc-Anthony Yakou, Associate Attorney, PKS Law Group, P.C.

Original Broadcast Date: June 2020
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$89.00

Member Price

$49.00

The Alameda County Eviction Moratorium ends on April 29, 2023. But there are still various protections, regulations, and requirements that housing providers must follow.

And some cities have restrictions in place that will remain in place after April 29.

Learn how the end of Alameda County’s eviction moratorium affects you and what you need to know to remain compliant with the rules.
 
Speakers include
  • Whitney Prout, Policy & Compliance Counsel, CAA
  • Mallory Homewood, Policy & Compliance Counsel, CAA
  • Rhovy Lyn Antonio, Senior Vice President, Public Affairs, CAA
  • Moderator: Joshua Howard, Executive Vice President, Local Government Affairs, CAA
On-Demand Cost: $35 Member or $65 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals. 
Non-Member Price

$65.00

Member Price

$35.00

  On-Demand

Handling applications is a fundamental part of every rental housing provider’s business operation. The application process is the first interaction you will have with your new tenant, and it sets the tone for the rest of the landlord-tenant relationship. Parts of the application process are also strictly regulated, and there are many potential fair housing issues that can arise. As a result, it’s crucial that your policies and procedures for the application process are carefully considered and consistently applied.

This webinar will cover the different steps in the application process with information about legal compliance information and best practices, including:

• How to handle multiple applications for the same unit
• Procedures when there are co-applicants
• Complying with screening fee laws
• Holding deposits
• Accepting and denying applications
• Using CAA forms in the application process

Speakers:
Heidi Palutke, Education, Policy and Compliance Counsel - California Apartment Association
Whitney Prout, Policy & Compliance Counsel - California Apartment Association

Original Broadcast Date: September 2018
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.

Note: This webinar is one part of CAA’s three-part Beginning the Tenancy series. While it may be taken as a standalone class, CAA recommends taking the entire series to get a more complete picture of the application and screening process. 
Non-Member Price

$89.00

Member Price

$49.00

The Asbestos Class III Refresher is to be taken every year after your initial 2-day class III course. You will have needed to complete the initial course in order to take this refresher. You will also need to make sure you obtain an updated fit-test on your respirator after you finish the on-line class. The training is required by all employees who perform maintenance work that disturb or has the potential to disturb asbestos.

 
Course overview:
  • History & Background information
  • What is asbestos
  • Materials and Classifications of asbestos
  • Why use asbestos in our products
  • What is the concern with asbestos
  • Asbestos worker Classification
  • Sampling & Reports
  • Health effects of asbestos
  • Respirators
  • Regulations
 
Prerequisite: 16 hour Asbestos two-day competent level Class III Course and/or current annual refresher.
Online class time is approx. 2 hours
Non-Member Price

$149.00

Member Price

$99.00

Bedbugs have fast become the number one pest challenge for multi-unit rental housing properties. In this multi-part webinar, you’ll learn why there has been bug resurgence and what that means for rental housing owners and managers. 
 
A board-certified entomologist will provide insight about bedbug biology and identification, bites and symptoms, and prevention and control measures.
 
A licensed pest control operator will explain how to tell bedbugs apart from other pests, the pros and cons of different bedbug treatment options, as well as information about how to properly prepare for treatments.
 
CAA legal counsel will also provide an overview of new legal requirements property owners are subject to related to bedbugs, and the CAA forms to help you comply.
 
This course will include coverage of the following topics: 
  • How to identify a bedbug infestation
  • Why bedbugs are challenging to control
  • How bedbug infestations start
  • Treatment options for eradicating bedbugs
  • Who is responsible treating infestations
  • Mandatory bedbug disclosures
  • CAA bedbug forms
Original Broadcast Date: October 2018
On-Demand Cost:  $59 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr., 26 Min.


Qualifies for 2 Units of CCRM Continuing Education Credit for current CCRM Certified Individuals.
 
Non-Member Price

$89.00

Member Price

$59.00

Make sure you are ready for move-in day.  This class will cover the essential components of a rental agreement and how to do the move-inspection.  Then you’ll learn about collecting rent, how to deal with resident issues that arise during the tenancy, how to change the terms of rental agreement, how to raise rent and comply with AB 1482’s rent caps, and how to comply with state law’s limitations on entering the rental unit.

Qualifies for 3 units of CCRM Continuing Education Credit

* This is a California Certified Residential Manager (CCRM) Required Course
Non-Member Price

$115.00

Member Price

$85.00

Ever scratch your head and wonder: Where’d the money go? Without a budget, it’s bound to happen. To succeed in the rental housing business, you can’t be foggy with the numbers. This course teaches the benefits of a budget, how to develop one and the resources you’ll need. Familiarize yourself with various types of budgets, the differences between operating and capital expenses, and the software and templates to help you succeed.

Qualifies for 3 units of CCRM Continuing Education Credit

* This is a California Certified Residential Manager (CCRM) Required Course
Non-Member Price

$115.00

Member Price

$85.00

Learn more about the key differences between rental assistance programs, which may compensate landlords at varying amounts and impose distinct requirements.

This CAA webinar will help landlords in Inland Empire navigate a maze of requirements and answer critical questions: 
  • Are there programs that will fully pay off rent arrears or do I have to forgive a portion of rent?
  • Who should apply and to which program should they apply?
  • What are the eligibility requirements?
  • Can a tenant/landlord participate in multiple rental assistance programs?
  • Can a tenant on monthly federal assistance like Section 8 apply for emergency rental assistance?

Location: On-Demand
Cost:  $20 per member / $59 for non-members

Qualifies for 1 unit CCRM Continuing Education Credit

Non-Member Price

$59.00

Member Price

$20.00

Prepare to delve into the latest trends and critical updates in the rental housing market at the California Apartment Association’s Sacramento Rental Housing Round-Up. This virtual event is scheduled for Wednesday, June 28, and serves as an excellent opportunity to learn from industry leaders on the challenges facing the rental housing industry in the capital region. 

The webinar features an esteemed panel of experts, including Will Austin, director of market analytics at CoStar Group, a leading provider of commercial real estate information, analytics, and online marketplaces.  

Austin’s responsibilities involve covering the Sacramento, Reno, and Central Valley regions in California. His work focuses on the analysis of market fundamentals across multiple sectors, including office, industrial, retail, and multifamily commercial real estate throughout Northern California. His background includes a decade’s worth of experience in commercial real estate from his tenure at organizations like CBRE and Cushman & Wakefield. Austin regularly contributes to CoStar News and the Sacramento Business Review." 
 
In addition to Will Austin, speakers include: 
  • Embert P. Madison, Jr, State Advocacy and Compliance Counsel – California Apartment Association
  • Joshua Howard, Executive Vice President, Local Public Affairs – California Apartment Association 
  • Mallori Farrell, Senior Vice President, Local Public Affairs - California Apartment Association
  • Mallory Homewood, Policy and Compliance Counsel, Local Government Affairs – California Apartment Association 
  • Lisa Kaplan – Councilmember for Sacramento Council District 1
Cost: Free (CAA member) / $35 (non-member price) 

Qualifies for 2 Units of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$35.00

Member Price

$0.00

  Application fee for CCRM Certification payable upon completion of the full CCRM series of courses and passing the final exam.

Non-Member Price

$75.00

  Updated for 2024, the California Certified Residential Manager (CCRM) Property Management series of courses provide comprehensive training specific to the laws and regulations of California.  When you complete the CCRM certification program, you will have the skills necessary to efficiently and effectively manage rental property and an asset to any employer.  The CCRM series of courses has been approved by experts throughout the industry. When you complete the CCRM certification program, you will have the skills necessary to efficiently and effectively manage rental property and be an asset to any employer.

In addition to comprehensive property management training, the property management series instills best practices to run top-notch rental communities and teaches compliance with California’s unique laws and regulations.


Start Date :  September 03, 2024

Updated for 2024, the California Certified Residential Manager (CCRM) Property Management series of courses provide comprehensive training specific to the laws and regulations of California.  When you complete the CCRM certification program, you will have the skills necessary to efficiently and effectively manage rental property and an asset to any employer.  The CCRM series of courses has been approved by experts throughout the industry. When you complete the CCRM certification program, you will have the skills necessary to efficiently and effectively manage rental property and be an asset to any employer.

In addition to comprehensive property management training, the property management series instills best practices to run top-notch rental communities and teaches compliance with California’s unique laws and regulations.

Full Series Registration and Price includes all 9 CCRM required modules and final exam.

Non-Member Price

$999.00

Member Price

$699.00

Preparing to Rent: Introduction to Ethical Property Management, Preparing the Property and Developing Key Policies and Procedures

Your Rental property must be prepared for leasing before the first applicant arrives. Learn how to get your property ready and set competitive rents. Also, learn how ethical property management keeps you out of trouble, fosters good relations with tenants and business partners and gives you the peace of mind that comes with doing things right.  Learn how to establish screening criteria and rental policies and procedures that comply with fair housing and landlord/tenant laws.  This class also provides an overview of the types of policies a property must develop to address AB 1482’s rent caps and just cause provisions.


Qualifies for 3 Units of CCRM Continuing Education Credit
Non-Member Price

$119.00

Member Price

$89.00

Renting the Property: Marketing-to-Move-In, Leasing Skills, and Security Deposits    

The class starts with an overview of how to market your unit, maintain your online reputation and write advertisement that comply with fair housing laws.  You’ll learn leasing procedures and closing techniques, how to use applications and screen tenants including reading credit reports, dealing within tenants without a social security number, and obtaining prior landlord and employer references.  This class then walks you through the process of accepting, denying or conditionally accepting an application, including specific requirements for users of consumer reports. Finally, we cover security deposits and fair housing issues that can arise in the leasing process.

Qualifies for 3 Units of CCRM Continuing Education Credit
Non-Member Price

$119.00

Member Price

$89.00

Beginning and Maintaining the Tenancy: Rental Agreements, Moving In, Changing Terms, Raising Rent and Entering the Unit

Make sure you are ready for move-in day.  This class will cover the essential components of a rental agreement and how to do the move-inspection.  Then you’ll learn about collecting rent, how to deal with resident issues that arise during the tenant, how to change the terms of rental agreement, how to raise rent and comply with AB 1482’s rent caps, and how to comply with state law’s limitations on entering the rental unit.


Qualifies for 3 Units of CCRM Continuing Education Credit
Non-Member Price

$119.00

Member Price

$89.00

Renewal of Tenancy and End of the Tenancy: Termination of the tenancy, Three-Day Notices, Abandonment, Disposition of Security Deposit and the Eviction

This class will guide you through lease termination and renewal options, including the significant limitations imposed by AB 1482.  Dealing with tenant misconduct and non-payment of rent, and new rules for using three-day notices will be covered. Unusual circumstances related to termination will also be addressed : abandonment, death, military deployments and change of duty station, etc.  Finally, this class will cover the security deposit disposition law and provide an overview of the unlawful detainer process. 


Qualifies for 3 Units of CCRM Continuing Education Credit
Non-Member Price

$119.00

Member Price

$89.00

Maintenance Management: Maintaining a Property

Without proper upkeep, a rental unit loses its luster, and before long, its ability to attract and retain tenants. It makes more sense to keep your properties shipshape. Brush up on best practices with the California Apartment Association’s class "Maintenance Management: Maintaining a Property."

Qualifies for 3 Units of CCRM Continuing Education Credit
Non-Member Price

$119.00

Member Price

$89.00

Liability and Risk Management: Protecting the Investment 

For better or worse, California has a litigious business environment – and the rental housing industry is no exception. If you don’t play by the rules, you’ll eventually end up in court. Ignorance of the law isn’t a defense.  Luckily, those in the rental housing business have the California Apartment Association’s help in becoming versed in the law. With this course, learn to protect your investment in property, and count yourself among the savvy when it comes to liability and risk management.

Qualifies for 3 Units of CCRM Continuing Education Credit
Non-Member Price

$119.00

Member Price

$89.00

Budget Development and Implementation

Ever scratch your head and wonder: Where’d the money go? Without a budget, it’s bound to happen. To succeed in the rental housing business, you can’t be foggy with the numbers. This course teaches the benefits of a budget, how to develop one and the resources you’ll need. Familiarize yourself with various types of budgets, the differences between operating and capital expenses, and the software and templates to help you succeed.

Qualifies for 3 Units of CCRM Continuing Education Credit
Non-Member Price

$119.00

Member Price

$89.00

Professional Skills for Supervisors

When a star employee gets promoted to a supervisory position, it’s exhilarating – but it can be intimidating, too. The newly minted supervisor has a great career opportunity, but without the right people skills and organizational know-how, she and her direct reports can fall short. Professional Skills for Supervisors helps head off this scenario.

Qualifies for 3 Units of CCRM Continuing Education Credit
Non-Member Price

$119.00

Member Price

$89.00

Fair Housing: It’s the Law

With discrimination complaints, undercover investigations and penalties on the rise, it is imperative to abide by federal, state and local laws regarding Fair Housing. With this course, Fair Housing: It’s the Law, you’ll receive the knowledge you need to follow the rules.

Qualifies for 3 Units of CCRM Continuing Education Credit
Non-Member Price

$119.00

Member Price

$89.00

  Application fee for CCRM Re-Certification payable upon completion of the 12 Continuing Education Credit. 

Non-Member Price

$75.00

  On-Demand Full Series Registration and Price includes all 9 CCRM required modules and final exam.

Rewritten 2020 and updated 2024, the California Certified Residential Manager (CCRM) Property Management series of courses provide comprehensive training specific to the laws and regulations of California.  When you complete the CCRM certification program, you will have the skills necessary to efficiently and effectively manage rental property and an asset to any employer.  The CCRM series of courses has been approved by experts throughout the industry. When you complete the CCRM certification program, you will have the skills necessary to efficiently and effectively manage rental property and be an asset to any employer.

In addition to comprehensive property management training, the property management series instills best practices to run top-notch rental communities and teaches compliance with California’s unique laws and regulations.

* This is for all nine (9) California Certified Residential Manager (CCRM) Required Courses including the final exam.

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Non-Member Price

$799.00

Member Price

$599.00

CCRM Final Exam - available after completion of all nine property management courses. 

* This exam is a California Certified Residential Manager (CCRM) Certificate Requirement
Non-Member Price

$99.00

Member Price

$59.00

Please mark your calendars for the California Apartment Association’s 2023 Year-End Webinar, available beginning Dec. 12, 2023.

Topics Included in the Webinar will be:

New Rental Housing Laws for 2024: What laws do you need to know as a California rental housing owner or manager for 2024?

Specifically, learn and prepare for the new laws that change:
  • Security deposits,
  • Lease agreement language,
  • Evictions,
  • Rehab notices,
  • Electric bikes in units
  • And much more
Will the State Legislature and City Councils Stop Overregulating the Rental Housing Industry? How do I stay apprised of all the law changes?

Will the Courts, including the United States Supreme Court, finally protect the private property rights of a rental property owner?

The Importance of the 2024 California Elections to Everyone that owns rental property in California
  • “The Justice For Renters Act” –This measure would repeal Costa Hawkins, reduce housing opportunities, and severely impact your rental housing investment.
  • The importance of the rental housing industry engagement in civic affairs.

Featured Speakers 

Tom Bannon, CEO, California Apartment Association
Debra Carlton, Executive Vice President, State Public Affairs
Joshua Howard, Executive Vice President, Local Public Affairs
Whitney Prout, Executive Vice President of Legal Affairs

On-Demand Cost: Free for Member or $79 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current
Non-Member Price

$79.00

Member Price

$79.00

California law provides significant protections to residents of rental property who are victims of domestic violence or other violent crimes. The legislature has determined that victims of domestic violence should not lose their housing solely because of abuse or calling for assistance from law enforcement. However, the law also recognizes that in some cases it may be best for the victim to relocate – and to be released from the financial obligations of a lease. These protections were recently extended to victims of violent crime (not just domestic violence) and to residents who need to move because their family member who lives elsewhere was the victim of a violent crime or domestic violence. The protections were further expanded as of January 1, 2023, to protect victims of domestic violence who previously shared tenancy with the perpetrator and those who previously lost protection because the perpetrator returned to the property without the victim’s consent or for child custody exchanges. This webinar will help landlords understand domestic violence, provide an overview of legal protections and provide practical guidance for landlords whose residents approach them for help.

The webinar will include a discussion of:
• Facts about Domestic Violence
• Domestic Violence and Rental Housing: General Background
• Landlord Do’s and Don’ts
• California Tenant Protection Laws
• Landlord Rights & Responsibilities
• Optional CAA Forms
• Domestic Violence Hotlines and Website

Speakers:
Monica Deka, Compliance and Legislative Counsel, California Apartment Association
Rachelle Currie, Associate Director at Haven Women's Center
Nishara Gunasekara, Housing and Gender Justice Advocate, Family Violence Law Center 

On-Demand Cost: $49 Member or $89 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$89.00

Member Price

$49.00

Please join CAA on March 24th for an update on the City of Sacramento’s Tenant Protection Program (TPP). This meeting will feature a comprehensive overview of the TPP and status update on the implementation of the program. 

Guest speakers:

•    Tina Lee-Vogt, Program Manager, City of Sacramento Community Development Department
•    Vickie Riggins-Medina, Program Specialist, City of Sacramento Community Development Department
•    Tahirih Kraft, Housing Services Director, Sacramento Self Help Housing
•    Sheryl Patterson, Senior Deputy City Attorney, City of Sacramento Attorney’s Office

Location: On-Demand
Cost: $20 per member / $59 for non-members

Qualifies for 1 unit CCRM Continuing Education Credit
Non-Member Price

$59.00

Member Price

$20.00

Join two of CAA’s in-house attorneys for a live discussion about the new laws and updated CAA forms for 2024. In this webinar, the presenters will touch on topics including:
  • Lowered security deposit caps
  • New rules for screening applicants with a rent subsidy, such as Section 8
  • Requirements to allow in-unit storage of e-bikes and e-scooters
  • Changes to AB 1482 no-fault evictions
  • New and revised CAA forms

This webinar is a follow up to CAA’s Year-End Webinars and will be presented in a relaxed, conversational style. Due to time constraints, this webinar will not provide an in-depth examination of each new law and updated form and is instead intended to give an overview of the key new laws and forms. Stay tuned for topic-specific webinars throughout the year that will cover many of the new laws slated to take effect in 2024.

Speakers:
Monica Deka, Compliance and Legislative Counsel, California Apartment Association
Whitney Prout, Executive Vice President, Legal Affairs, California Apartment Association

On-Demand Cost: $89 Non-Member and Free to Members

(Member discount is applied during checkout)

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$89.00

Member Price

$0.00

  

On-Demand -  This class is Sacramento County Specific



This course satisfies the certification requirement under Sacramento County's Rental Housing Inspection Program ordinance for both single-family and multifamily residential rentals. It also benefits all rental owners and managers by providing information on industry best practices for property inspections.

Inspection is an essential part of property management operations. This course explains the details of the ordinance. Documentation of property condition is required for disposition of security deposits, compliance with mandatory inspection ordinance, and assurance of safe and habitable living conditions for your residents.

What you will learn: 

•Industry Best practices for Interior and Exterior Inspections.
•Increased Property Value by Preventing of Deferred Maintenance.
•Improved Risk Management Practices.
•Improved Resident Retention.

Speakers:
Heidi Palutke, Education, Policy and Compliance Counsel, California Apartment Association
Ninder Grewal, Policy and Compliance Counsel California Apartment Association

Qualifies for 2 units CCRM Continuing Education Credit
Estimated course length: 2 hrs. 

Re-certification is required every five years.
Non-Member Price

$89.00

Member Price

$59.00

  

On-Demand -  This class is Citrus Heights Specific



All rental units within the City of Citrus Heights are subject to a rental inspection ordinance. This course satisfies the certification requirement under the Citrus Heights Rental Housing Inspection Program ordinance for both single-family and multifamily residential rentals. It also benefits all rental owners and managers by providing information on industry best practices for property inspections.

Speakers:
Heidi Palutke, Education, Policy and Compliance Counsel, California Apartment Association
Ninder Grewal, Policy and Compliance Counsel California Apartment Association

Qualifies for 2 units CCRM Continuing Education Credit
Estimated course length: 2 hrs. 

Re-certification is required every five years.
Non-Member Price

$89.00

Member Price

$59.00

It’s human nature to have conflicts and it can arise for any number of reasons with tenants, coworkers, supervisors and employees. Learn effective conflict management skills from both a psychiatrist and attorney as they discuss sources of conflict, techniques on becoming more self-perceptive and socially aware, and how to effectively resolve conflicts with different personality types.

Speakers:

Puneet Singh, Managing Partner, PKS Law Group, P.C.
Puneet Singh received her Juris Doctorate from the University of San Francisco School of Law and was admitted to the State and Federal Bars in 2001. She is the founder and Managing Partner at
PKS Law Group, P.C. Her experience includes counseling the largest property management firms in the nation as well as smaller portfolio owners on their real estate needs. Ms. Singh has extensive knowledge in fair housing, post foreclosure evictions, property management, and unlawful detainer law and litigation. 

Dr. Prithpal Singh, MD
Dr. Singh completed her undergraduate studies at The University of California Davis from which she graduated with honors (Bachelor of Science in Physiology, and Bachelor of Science in Psychology). She next earned her medical degree at The University of California Irvine - College of Medicine, where she went on to complete her residency in General Psychiatry, followed by a fellowship in Child and Adolescent Psychiatry. Since graduating from fellowship in 2005, Dr. Singh has held a private practice and works at various clinics in Los Angeles, Orange, and Riverside Counties.

Original Broadcast Date: November 2018
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.


Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.

Note: This webinar is one part of CAA’s three-part Beginning the Tenancy series. While it may be taken as a standalone class, CAA recommends taking the entire series to get a more complete picture of the application and screening process. 
Non-Member Price

$89.00

Member Price

$49.00

Developing appropriate screening criteria is critical for all rental housing providers. A rental housing provider who establishes appropriate screening criteria should find, more often than not, that they end up with tenants who pay rent on time and who adhere to house rules and policies.

Consistent application of lawful screening criteria, including renting to the first applicant who qualifies, will also help protect against claims of discrimination.

This webinar will discuss the categories of information that should and should not be considered as part of the tenant screening process, and the types of policies rental housing providers should have in place to deal with common issues in the screening process, including:

•    Setting an appropriate income standard
•    Considerations for credit requirements
•    Evaluating rental history
•    Avoiding criteria that violate fair housing laws


Speakers:
Whitney Prout, Executive Vice President, Legal Affairs, California Apartment Association
Monica Deka, Compliance and Legislative Counsel, California Apartment Association

On-Demand Cost: $55 Member or $95 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals
Non-Member Price

$95.00

Member Price

$55.00

Do you know what you would do is there was an apartment fire or disaster in your multi-unit apartment?  As the apartment manager, your role is critical to the support of your apartment tenants and fire first responders.  This webinar will review the needs of first responders immediately following a disaster at your multi-unit apartment and how you can best prepare your apartment for an emergency event.  We will also review the resources available to your apartment tenants and how to get connected to those resources. 
 
Presenters: Rocque Yballa, and Denise Gluhan from County of Santa Clara and County of San Mateo Central Fire Department, Al Mallamo from the American Red Cross, and David Fernandez and Trisha Howard from the County of Santa Clara and County of San Mateo Human Services Agency will share their experience and lessons learned with examples from real disaster incidents.

Original Broadcast Date: January 2017
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.

 
Non-Member Price

$89.00

Member Price

$49.00

With discrimination complaints, undercover investigations and penalties on the rise, it is imperative to abide by federal, state and local laws regarding Fair Housing. With this course, Fair Housing: It’s the Law, you’ll receive the knowledge you need to follow the rules.

Qualifies for 3 units of CCRM Continuing Education Credit

* This is a California Certified Residential Manager (CCRM) Required Course
Non-Member Price

$115.00

Member Price

$85.00

Join our webinar that will address the crucial question on every landlord's mind: "Can I raise the rent for my unit?" While this question may seem simple, the truth is that navigating the various laws governing rent increases can be complex and challenging.

In this informative webinar, we will provide you with a comprehensive overview of the different laws that directly impact your ability to raise rent, ensuring that you have a clear understanding of how they work in practice.

Key topics covered in this webinar include:

1. An Introduction to Rent Control: Gain insights into the history of rent control in California, as well as its basic principles and its implications for landlords.
2. Overview of Local Rent Control Ordinances: Learn about some of the common characteristics of local rent control ordinances.
3. Statewide Rent Control Under AB 1482: Become familiar with the key provisions of California's AB 1482 law and how it places limits on raising rent.
4. California's Anti-Price Gouging Law:  Expand your understanding of the sometimes-complex Anti-Price Gouging Law and how it impacts rent increases during times of emergency.
5. Section 8 Housing Choice Voucher Program: Gain a general understanding of the Section 8 Housing Choice Voucher Program and some of its requirements as they pertain to raising rent.
6. Providing Notice of Rent Increase: Learn the essential steps and legal requirements for providing proper rent increase notices to your tenants.

Speakers:
Heidi Palutke, Education, Policy and Compliance Counsel, California Apartment Association
Embert P. Madison, State Advocacy and Compliance Counsel, California Apartment Association

On-Demand Cost: $49 Member or $89 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current
Non-Member Price

$89.00

Member Price

$49.00

Acting as a landlord in California can be a risky business. 

Landlords can face claims of wrongful eviction, discrimination, and personal injury occurring at the property, not to mention costs due to property damage caused by natural disasters, burglary, and vandalism. If the landlord has one employee or more, he or she must also maintain workers compensation insurance. Landlords without or with insufficient insurance can be faced with catastrophic business interruption and financial loss. 

Learn about the various types of insurance available to you as a rental housing provider, including recommendations for renters insurance, and the options provided through the CAA Value Insurance Plan.

Speakers:
Lisa Isom, President at Assurance Risk Managers
Stephanie Shirkey, Senior Policy and Compliance Counsel, California Apartment Association

Original Broadcast Date: March 2020
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$89.00

Member Price

$49.00

  On-Demand

This webinar provides independent rental owners with a general overview of the most important topics they need to be familiar with as landlords in California, including references to the relevant CAA forms and Industry Insight papers for each topic.

Topics covered in this webinar include:
  • Ethics
  • Screening Criteria/Application Process
  • Fair Housing Concerns
  • Rental Agreement & Rent Basics
  • Security Deposits
  • Rent Collection
  • Landlord’s Right of Entry
  • Dealing with Difficult Situations During a Tenancy
  • Rent Increases
  • Turnover/Lease Renewal
  • Termination of a Tenancy
Speaker:
Monica Deka, Compliance and Legislative Counsel, California Apartment Association

On-Demand Cost: $49 Member or $89 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$89.00

Member Price

$49.00

For better or worse, California has a litigious business environment – and the rental housing industry is no exception. If you don’t play by the rules, you’ll eventually end up in court. Ignorance of the law isn’t a defense.  Luckily, those in the rental housing business have the California Apartment Association’s help in becoming versed in the law. With this course, learn to protect your investment in property, and count yourself among the savvy when it comes to liability and risk management.

Qualifies for 3 units of CCRM Continuing Education Credit

* This is a California Certified Residential Manager (CCRM) Required Course
Non-Member Price

$115.00

Member Price

$85.00

Take the Year-End webinar – specifically for owners and managers of rental property in the city of Los Angeles. The webinar will provide updates on rent control and a primer on new state legislation, covering everything from limits on security deposits to new rules for evictions, and even a tenant’s right to store e-bikes inside. Specifically for L.A. landlords, the session also includes insights into rental housing legislation at the local level and how they intersect with state law.

Featured Speakers 

Tom Bannon, CEO, California Apartment Association
Debra Carlton, Executive Vice President, State Public Affairs
Joshua Howard, Executive Vice President, Local Public Affairs
Whitney Prout, Executive Vice President of Legal Affairs
Fred Sutton, Senior Vice President of Local Public Affairs 

On-Demand Cost: Free for Member or $79 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current
Non-Member Price

$79.00

Member Price

$79.00

Without proper upkeep, a rental unit loses its luster, and before long, its ability to attract and retain tenants. It makes more sense to keep your properties shipshape. Brush up on best practices with the California Apartment Association’s class “Maintenance Management: Maintaining a Property.” 

Qualifies for 3 units of CCRM Continuing Education Credit

* This is a California Certified Residential Manager (CCRM) Required Course
Non-Member Price

$115.00

Member Price

$85.00

In 2016 the Mountain View voters approved Measure V, the Community Stabilization and Fair Rent Act (CSFRA), which enacted a system of rent controls and eviction restrictions in the City of Mountain View. The CSFRA took effect on December 23, 2016. Under the CSFRA rent increases for covered units are tied to inflation, as measured by the Consumer Price Index.  The CSFRA also provides protections against eviction for tenants in covered units. 

This webinar will address the key information rental housing providers in Mountain View need to know about the CSFRA, including:

-    Which units are covered
-    Types of permitted rent increases
-    Rent increases that require pre-approval from the City
-    Notices required by the CSFRA
-    Eviction protections

Speakers:

Calvin Clements is a Partner of Kimball, Tirey & St. John LLP.  His practice focuses on landlord/tenant law, including Fair Housing Training, Landlord/Tenant Commercial, Landlord/Tenant Residential, Landlord/Tenant Training (Residential), Manufactured/Mobile Home Residency Law, Post Foreclosure Evictions, Small Claims Case Preparation, and Subsidized Housing.  Calvin is a frequent speaker on landlord/tenant law.

Whitney Prout, Policy and Compliance Counsel, California Apartment Association
Whitney Prout advises CAA’s state and local public affairs teams, develops CAA’s education and compliance materials, assists members on CAA’s Helpline, and represents the interests of CAA members on regulatory issues. Prout has extensive experience advocating on behalf of rental housing providers throughout California in litigation and compliance matters, as well as legislative and regulatory fora. 

Original Broadcast Date: September 2018
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$89.00

Member Price

$49.00

California has long led the way in adopting strong smoke free laws and in legalizing recreational and medicinal marijuana. This webinar will provide guidance to landlords on navigating through the shifting and regulatory landscape of smoking and marijuana policies. Learn about successful strategies for effective policy development and enforcement at rental properties.

Webinar topics include:

. Current smoking laws in California
. Recreational marijuana use
. Fair housing considerations for medicinal marijuana use
. And much more

Speaker:
Puneet Singh, Managing Partner, PKS Law Group, P.C.
Puneet received her Juris Doctorate from the University of San Francisco School of Law and was admitted to the State and Federal Bars in 2001. She is the founder and Managing Partner at PKS Law Group, P.C. Prior to starting her own law practice, she served as a Managing Partner of the Northern California offices of a statewide real estate law firm for fifteen years.

Original Broadcast Date: February 2019
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$89.00

Member Price

$49.00

San Jose and Santa Clara County will distribute close to $60 million of emergency rental assistance with payments going directly to landlords.  This is in addition to funds the state will allocate directly to local owners. 

To help local owners understand the local program, CAA is hosting an informational webinar to discuss the different rental assistance programs, their requirements, the application timeline, and required documentation.  

This event will help rental housing providers navigate the requirements and answer critical questions: 

•    Are there programs that’ll fully pay off rent arrears or do I have to forgive a portion of rent?
•    Can landlords apply directly?
•    What are the eligibility requirements?
•    Can a tenant/landlord participate in multiple rental assistance programs?
•    Can a tenant on monthly federal assistance, like Section 8, apply for emergency rental assistance?

Speakers include: 

•    Michelle McGurk, Assistant to the City Manager, City of San Jose
•    Consuelo Hernandez, Office of Supportive Housing, County of Santa Clara
•    Chad Bojorguez, Chief Program Officer, Destination: Home
•    Moderator: Anil Babbar, CAA Senior Vice President of Local Public Affairs 

Location: On-Demand
Cost:  $20 per member / $59 for non-members

Qualifies for 1 unit CCRM Continuing Education Credit

Non-Member Price

$59.00

Member Price

$20.00

On February 3, 2023 CAA hosted New Rental Laws In Los Angeles Webinar.

Managing rental property in Los Angeles just got harder. 

In the past two weeks, the Los Angeles County Board of Supervisors and Los Angeles City Council adopted new laws that dramatically impact how you provide housing in Los Angeles. 
 
The Los Angeles County Board of Supervisors extended the eviction moratorium through March 31, 2023 for ALL rental units across the county.  The Los Angeles City Council adopted new limits on evictions, new restrictions on rent increases for ALL rental units in the city that aren’t rent controlled redefined what it takes for a tenant to be considered late on their rent.
 
What does all this mean?
 
Speakers include:

• Whitney Prout, Policy & Compliance Council, CAA
• Mallory Homewood, Policy & Compliance Council, CAA
• Fred Sutton, Senior Vice President, Los Angeles Public Affairs, CAA
• Moderator: Joshua Howard, Executive Vice President, Local Government Affairs, CAA

On-Demand Cost: $35 Member or $65 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$65.00

Member Price

$35.00

State and federal fair housing laws prohibit discrimination against families with children under 18. In addition to prohibiting an outright denial of housing to families with children, fair housing laws also prohibit housing providers from imposing unreasonable requirements or conditions on tenants with custody of children, such as: 

• Supervision requirements
• Rules that prohibit children-specific activities (such as playing or riding bikes)
• Age restrictions for use of amenities
• Occupancy standards

This recorded webinar will address the types of policies that are most likely to pose a familial status fair housing issue, and how to develop policies that effectively serve legitimate interests of housing providers without violating fair housing laws.
 
Speakers: 
Craig McMahon - Partner, Kimball Tirey & St. John LLP
Mr. McMahon has more than 20 years of experience as an attorney. He serves as a private mediator, consults on discrimination and fair housing issues across the United States and defends discrimination claims made under the Fair Employment and Housing Act, the Unruh Civil Rights Act, and the Americans with Disabilities Act.

Heidi Palutke - Education, Policy and Compliance Counsel, California Apartment Association
Heidi Palutke holds principal responsibility for CAA’s compliance and education programs, including the development of statewide and local compliance forms and materials. She conducts research and analysis of state and local legislation to support CAA’s public affairs team. She also represents CAA before various regulatory agencies and departments and manages CAA’s various litigation projects.

Original Broadcast Date: April 2018
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.


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Non-Member Price

$89.00

Member Price

$49.00

Your rental property must be prepared for leasing before the first applicant arrives. Learn how to get your property ready and set competitive rents. Also, learn how ethical property management keeps you out of trouble, fosters good relations with tenants and business partners and gives you the peace of mind that comes with doing things right.  Learn how to establish screening criteria and rental policies and procedures that comply with fair housing and landlord/tenant laws.  This class also provides an overview of the types of policies a property must develop to address AB 1482’s rent caps and just cause provisions.

Qualifies for 3 units of CCRM Continuing Education Credit

* This is a California Certified Residential Manager (CCRM) Required Course

 
Non-Member Price

$115.00

Member Price

$85.00

When a star employee gets promoted to a supervisory position, it’s exhilarating – but it can be intimidating, too. The newly minted supervisor has a great career opportunity, but without the right people skills and organizational know-how, she and her direct reports can fall short. Professional Skills for Supervisors helps head off this scenario.

Qualifies for 3 units of CCRM Continuing Education Credit

* This is a California Certified Residential Manager (CCRM) Required Course
Non-Member Price

$115.00

Member Price

$85.00

New Proposition 65 regulations for the rental housing industry take effect July 1, 2019. Proposition 65 requires every business with ten or more employees to provide warnings prior to exposing any person to a chemical known to the State of California to cause cancer and/or birth defects or other reproductive harm. The new regulations allow landlords to comply with the law by providing most warnings in the lease or through an annual written notice rather than posting warnings throughout the property. This webinar will provide a detailed review of Proposition 65 and the two new warning regulations.


This webinar will cover the key information landlords with ten or more employees need to know:
  • What is Proposition 65?
  • Does it apply to all landlords? 
  • Who counts as an “employee”?
  • What listed chemicals and sources of exposure may be present at rental properties?
  • Can the written warnings be emailed?
  • Do the warnings have to be provided in other languages?
  • Warning signs for designated smoking areas
  • Warning signs for enclosed parking facilities
  • CAA’s New Proposition 65 Addendum
  • CAA’s New Proposition 65 Warning Annual Notification

Speakers:

Malcolm C. Weiss, Partner, Huntington Andrews Kurth
Malcolm has developed a sophisticated practice covering a wide variety of environmental laws and statutes, and is always ready to assist clients, whether it be with air quality and product/chemical safety or environmental auditing and due diligence. He has gained a broad perspective of the numerous challenges facing companies operating in California, developing particularly in-depth knowledge of California’s air quality laws, Proposition 65 and the California Environmental Quality Act (CEQA), as well as valuable insights on climate change and contaminated properties issues specific to California’s legal market.

Eric Andresen, Owner - West Coast Property Management
Eric started working for West Coast in the mid-1970s, doing summer internships in such fields as maintenance engineering, electrics, plumbing, carpet-laying and painting. He started work as a full-time Property Manager in 1983 after graduating from college. Eric has owned West Coast since 1993, after buying the business from his father, and has continued to carry on a family tradition of excellence in Property Management. Eric has earned the distinguished Certified Property Manager (CPM) designation and is a licensed California Real Estate Broker and a licensed General Contractor.

Heidi Palutke, CAA Education, Policy and Compliance Counsel 

Original Broadcast Date: June 2019
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.

 
Non-Member Price

$89.00

Member Price

$49.00

his webinar will provide detailed information about how and when to bring your case for COVID-19 Rental Debt to small claims court, the impact of choosing small claims court instead of pursuing an unlawful detainer, and how to make your case before the court, both by documents and by testimony. Attendees will learn about the purpose of the court, the parties to a Small Claims lawsuit, and the forms required for filing.

Speakers:
Heidi Palutke, Senior VP, Compliance and Education, California Apartment Association
Embert P. Madison, Jr, State Advocacy and Compliance Counsel, California Apartment Association

Cost: $49 Member or $89 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.

This includes access to the On-Demand webinar only.
Non-Member Price

$89.00

Member Price

$49.00

This class will guide you through lease termination and renewal options, including the significant limitations imposed by AB 1482.  Dealing with resident misconduct and non-payment of rent, and new rules for using three-day notices will be covered. Unusual circumstances related to termination will also be addressed : abandonment, death, military deployments and change of duty station, etc.  Finally, this class will cover the security deposit disposition law and provide an overview of the unlawful detainer process.

Qualifies for 3 units of CCRM Continuing Education Credit

* This is a California Certified Residential Manager (CCRM) Required Course
Non-Member Price

$115.00

Member Price

$85.00

The class starts with an overview of how to market your unit, maintain your online reputation and write advertisements that comply with fair housing laws.  You’ll learn leasing procedures and closing techniques, how to use applications and screen applicants, including reading credit reports, dealing with applicants without a social security number, and obtaining prior landlord and employer references.  This class then walks you through the process of accepting, denying or conditionally accepting an application, including specific requirements for users of consumer reports. Finally, we cover security deposits and fair housing issues that can arise in the leasing process.

Qualifies for 3 units of CCRM Continuing Education Credit

* This is a California Certified Residential Manager (CCRM) Required Course
Non-Member Price

$115.00

Member Price

$85.00

What legal obligations do you have to non-English speaking prospects and residents? Given that nearly 45% of Californians do not speak English at home, many language assistance practices are simply good business practices.

This webinar will cover federal and California fair housing laws that contain protections based on national origin, citizenship, immigration status and primary language; President Clinton‘s Executive Order and H.U.D.’s Limited English Proficiency guidelines; and specific California laws regarding immigration status and translation of contracts. 

The speakers will then address common legal and practical questions that arise on this topic, including:
  • What it a prospect leaves a voicemail in Spanish, which I do not speak?
  • Is it okay for a resident to use their child as an interpreter?
  • What documents have to be translated?
  • Can I have an English-only property?
  • Can I require a prospect or resident to communicate in writing?
  • Do I have to pay for an interpreter?
  • What if the prospect is speaking English, but I can’t understand because of their accent?
  • Do the courts have translator/interpreters for eviction cases?
Speakers:

Lynn Dover, now retired, was the managing Partner of the Fair Housing Practice Group at Kimball, Tirey & St. John LLP, a full service real estate law firm.
Heidi Palutke, Education, Policy and Compliance Counsel, California Apartment Association

Original Broadcast Date: April 2021
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.


Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
 
Non-Member Price

$89.00

Member Price

$49.00

San Diego’s new just cause eviction law took effect on June 24, 2023. It imposes new “just cause” for eviction limits on evictions for most city residents and outlines rules for tenant buyout offers and agreements.

This new law replaces the city of San Diego’s existing just cause law, known as the Tenants Right to Know Ordinance, in place since 2004 and this new law contains specific requirements housing providers must follow when establishing and terminating a tenancy.

Join CAA for an informative webinar to understand this new law, its requirements, and what you need to do to comply with its various requirements.

Speakers include:
  • Whitney Prout, Policy & Compliance Counsel, CAA
  • Mallory Homewood, Policy & Compliance Counsel, CAA
On-Demand Cost: $35 Member or $65 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals. 
Non-Member Price

$65.00

Member Price

$35.00

The San Diego Virtual Outlook brings together current and future CAA members, change agents, and forward-thinking leaders to discuss what’s next for the rental housing industry. Economists, Elected Officials and Local Leaders discuss the intersection of innovation and politics in the region’s real estate market. This summit delivers the opportunity to learn and network with colleagues and speakers who are professionals in real estate, finance, and government and will support your ability to:

• Understand the trends, opportunities, and new laws facing California’s rental housing providers
• Anticipate the shifts in the marketplace to improve conversations with owners and senior level team members
• Justify investments to accommodate the latest legal changes
• Plan for political engagements to protect our industry.

Keynote Speaker:

Christopher Thornberg, PhD, Founding Partner Beacon Economics

An expert in economic and revenue forecasting, regional economics, economic policy, and labor and real estate markets, Dr. Thornberg has consulted for private industry, cities, counties, and public agencies in Los Angeles, San Francisco and the Bay Area, San Diego, the Inland Empire, Seattle, Orange County, Sacramento, Nevada, and other geographies across the nation. Recent and ongoing projects include an analysis of minimum wage programs for the City of Los Angeles; housing and rent control studies for the California Apartment Association; quarterly regional economic outlooks for the East Bay Economic Development Alliance; a recession recovery plan for the City and County of San Francisco; an annual economic assessment of LA’s city council districts for the Los Angeles Area Chamber of Commerce; an analysis of the local technology industry for the Santa Cruz County Workforce Development Board; and economic impact studies for the 2024 Los Angeles Olympic Games Committee and the University of Southern California.

Additional Presenters: 

Tom Bannon, CEO, CAA
Debra Carlton, Executive Vice President, CAA
Whitney Benzian, Vice President, CAA

Join us as we engage in thought-provoking conversations during this summit to see what's next.

Qualifies for 2 unit CCRM Continuing Education Credit
 
Non-Member Price

$45.00

Member Price

$25.00

Take the Year-End webinar – specifically for owners and managers of rental property in the city of San Diego. The webinar will provide updates on rent control and a primer on new state legislation, covering everything from limits on security deposits to new rules for evictions, and even a tenant’s right to store e-bikes inside. Specifically for San Diego. landlords, the session also includes insights into rental housing legislation at the local level and how they intersect with state law.

Featured Speakers 

Tom Bannon, CEO, California Apartment Association
Debra Carlton, Executive Vice President, State Public Affairs
Joshua Howard, Executive Vice President, Local Public Affairs
Whitney Prout, Executive Vice President of Legal Affairs
Melanie Woods, Vice President of Local Public Affairs 

On-Demand Cost: Free for Member or $79 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current
Non-Member Price

$79.00

Member Price

$79.00

The law which governs security deposits in residential rental housing can be strict, but it’s not always clear how to comply. Because security deposits are a major source of confusion and conflict, CAA is offering this Q&A-style webinar in which real questions asked by rental housing owners and managers about security deposits and the walk-through process are presented and answered by CAA staff attorneys. 

*Includes new law, effective 1/1/20 limiting security deposits for members of the military.

Speakers:

Heidi Palutke, Education, Policy and Compliance Counsel, California Apartment Association
Ninder Grewal, Former Policy and Compliance Counsel, California Apartment Association

Original Broadcast Date: September 2020
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$89.00

Member Price

$49.00

Federal and state fair housing laws allow individuals with disabilities the right to have service animals and support animals – also known as emotional support, comfort, or companion animals – in rental housing, even if pets are not permitted. Though these laws are not new, they have evolved over time and remain a regular source of confusion for landlords and tenants alike. This webinar will cover the key information every rental housing provider needs to know in order to avoid running afoul of the law, including:

•    The difference between service animals and support animals
•    When the landlord must allow service and support animals
•    The process for evaluating a request to allow a service or support animal
•    Fees and deposits for service and support animals 
•    Permissible rules for the animal’s conduct
•    CAA forms related to service and support animals

Speakers:
Whitney Prout, Executive Vice President, Legal Affairs, California Apartment Association
Mallory Homewood, Policy & Compliance Counsel, Local Government Affairs, California Apartment Association

On-Demand Cost: $55 Member or $95 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals
Non-Member Price

$95.00

Member Price

$55.00

Research shows that we all harbor unconscious biases which can impact the decisions we make in rental housing, including how we respond to disability accommodation requests. Our unconscious choices can lead to unintentional discrimination and violations of fair housing laws. The good news is that enhanced awareness and training can create an inclusive culture that identifies and helps eliminate hidden biases, thereby reducing ones fair housing liability

This webinar will cover:
• Unconscious bias
• Microaggressions
• Fair housing essentials
• And much more

Speaker:
Puneet Singh, Managing Partner, PKS Law Group, P.C.
Puneet received her Juris Doctorate from the University of San Francisco School of Law and was admitted to the State and Federal Bars in 2001. She is the founder and Managing Partner at PKS Law Group, P.C. Prior to starting her own law practice, she served as a Managing Partner of the Northern California offices of a statewide real estate law firm for fifteen years.

Original Broadcast Date: August 2019
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.


Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
 
Non-Member Price

$89.00

Member Price

$49.00

If you follow the news, you probably notice that California appears to be in a constant state of emergency. Whether due to fires, severe storms, earthquakes, or pandemics, both the Governor and local officials have declared countless states of emergency over the last several years. Those emergency declarations trigger a provision of the state’s penal code, called the state’s anti-price gouging law, which limits how much rental housing providers can increase rent. And those limitations apply not only to your existing tenants but also to new tenants even in units that are new to the rental market. A violation of this law is a misdemeanor and subject to significant penalties.
 

Speakers:

Heidi Palutke, Education, Policy and Compliance Counsel, California Apartment Association
Stephanie Shirkey, former Senior Policy and Compliance Counsel, California Apartment Association

Original Broadcast Date: July 2020
On-Demand Cost: $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.


 
Non-Member Price

$89.00

Member Price

$49.00

The COVID-19 Tenant Relief Act of 2020, commonly known as AB 3088, was passed by the California Legislature on Monday, August 31, 2020 and took effect immediately upon signature by the Governor. AB 3088 provides sweeping new protections from eviction for tenants unable to pay rent and other charges due between March 1, 2020 and January 31, 2021 due to circumstances directly related to the COVID-19 pandemic. It also extends the “just cause” protections of the Tenant Protection Act of 2019, commonly known as AB 1482, to all properties through January 31, 2021.

This webinar will provide an overview of:

(1) New 15-Day notice requirements for non-payment of rent and other charges
(2) Requirements for tenant declarations of COVID-19 related financial distress
(3) Conversion of some rental debt to consumer debt
(4) The tenant duty to pay 25% of rent in order retain evictions protections
(5) Documentation requirements for high income tenants
(6) What to do if non-payment is not due to COVID-19 related financial distress
(7) How to handle other “tenant fault” causes for eviction
(8) The status of “no fault” evictions
(9) Additional requirements for properties subject to the federal CARES Act.
(10) Reopening of the California courts for unlawful detainer actions.

Speakers:
Heidi Palutke, Education, Policy and Compliance Counsel, California Apartment Association
Whitney Prout, Policy and Compliance Counsel, California Apartment Association

Original Broadcast Date: September 2020
On-Demand Cost: $29 CAA Member/ $129 Non-Member 
Estimated Course Length: 1 Hr.


Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.

Non-Member Price

$129.00

Member Price

$29.00

One of the most asked questions on CAA’s Helpline is “Which Addenda Do I Need?” It’s a simple enough question, but there is no one-size-fits-all answer.
Determining which addenda are required depends on many factors including:
• Applicability of AB 1482 rent control and just cause
• The type of rental unit
• When the rental unit was built
• The location of the rental unit
• The property owner’s policies
• The resident’s activities

This webinar will break down the questions property owners and managers have to ask to determine the addenda they need, and what CAA addenda should (or should not) be used based on the answers to those questions.  CAA’s newly available addenda forms for 2024 will also be discussed, including the Micromobility Device Storage Area Addendum, Service Animal Policy Addendum, and the Temporary Rent Payment Discount Addendum. 

Speakers:
Monica Deka, Compliance and Legislative Counsel, California Apartment Association
Heidi Palutke, Education, Policy and Compliance Counsel, California Apartment Association

On-Demand Cost: $55 Member or $95 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$95.00

Member Price

$55.00